Privacy Policy

We collect information you voluntarily provide to us when you fill out our contact or service request form. This may include:

• Full name
• Email address
• Phone number
• Service address or general location (city/zip)
• Pool type and size
• Description of your service needs or questions

We may also automatically collect limited technical data when you visit our website, such as your browser type, IP address, pages viewed, and the date and time of your visit, through standard server logs or analytics tools. This data is used in aggregate form and is not linked to any personally identifiable information.

We use the information we collect for the following purposes:

• To respond to your service inquiries and provide you with a quote
• To schedule, confirm, and manage pool maintenance and repair appointments
• To communicate with you about your service, including reminders and follow-ups
• To improve our website and customer experience
• To comply with applicable laws and regulations

We will not use your information to send unsolicited marketing communications without your consent.

We do not sell, trade, rent, or otherwise transfer your personal information to outside parties. We may share your information only in the following limited circumstances:

• Service providers: Trusted third-party vendors who assist us in operating our business (e.g., scheduling software, email platforms), subject to confidentiality obligations.
• Legal requirements: If required by law or in response to valid legal process, such as a court order or government request.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. If you would like us to delete your information from our records, please contact us using the details below.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of any future communications from us

To exercise any of these rights, please contact us using the information below.

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website after any changes constitutes your acceptance of the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out to us: